All You Need To Know

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Facts For The Visitor


Banks and Exchance

The closest banks to Tulum are located in Playa del Carmen. The majority have ATM machines and will issue cash advances on your credit or bankcard. Money exchange is available in Tulum in a Casa De Cambio or money exchange house (No. 27 on the map). Dollars are accepted almost everywhere.


Taxis

There are 2 main taxi stands. It is usually easy to find a taxi for hire in most locations. Prices should be posted and agreed upon before your journey.


Bus Information

2 bus terminals exist in Tulum, one near the Pemex station, open to the public from 9:00am to 18:00pm hrs. The other located in town is open 24hrs. Both provide first and second class buses to many destinations in the country such as: Playa del Carmen, Cancun, Chetumal, Merida, Valladolid, Coba, Mexico City, Palenque, etc. You can also often take a Combi (a local small bus) for trips of short distances.


Long Distance Calls

To call the United States and Canada, first dial 001. For the rest of the world dial 00. For an international operator dial 090 To call other cities in México dial 01, for a Mexican operator dial 020.


Mail / Police

The Post Office is located on the main avenue (No. 36 on the map). Telegraphs are behind the baseball court (#26 of the map). The Police station as well as the library, the Mayor’s office and the office of tourist information are located beside the baseball field (No. 24 of the map).


Most popular hotels in Tulum

Check our hand-picked list of the most popular hotels in Tulum.

Secrets Akumal Riviera Maya

Rating: 4.6

Beachfront resort offering spacious, clean rooms with elegant decor. Features a cozy club lounge, swim-out rooms, and diverse fo

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Kanan Tulum

Rating: 4.4

This hotel boasts a rooftop restaurant with stunning views, private dining 'nests', and a unique Mayan blessing experience. Enjo

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Akumal Bay Beach & Wellness Resort

Rating: 4.6

Family-friendly resort with top-notch kids' club, fidelity program, and excellent service. Offers unique experiences, wide range

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Grand Sirenis Riviera Maya Resort

Rating: 4.5

Elegant resort surrounded by nature, featuring a gym, bike rides, and multiple pools and restaurants. Offers a range of food and

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Unico Hotel Riviera Maya

Rating: 4.6

Luxurious resort offering three pool options, including a serene quiet pool. Immaculate rooms with excellent service and quality

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